CUSTOMER SERVICE

Create exceptional customer experiences

We can train your staff to offer the best customer experience, from managing customer conflict to developing a high level of interpersonal skills. Qualifications in Customer Service are ideal for customer facing roles across any organisation.

We have four training routes available:

• Apprenticeships
  Our most comprehensive training offer, Apprenticeships can be tailored to your organisation and used either for existing employees or new recruits.
• Qualifications
  Standalone qualifications offer employers the opportunity to teach and accredit the skills of existing employees.
• Short Courses
  We offer short, ‘Introduction to…’ courses for anyone interested in learning more about Customer Service.

Browse the specific qualifications below or get in touch and we can talk you through a tailored package of training for your organisation.